~ Knowledge is embodied in people gathered in communities and networks. The road to knowledge is via people, conversations, connections and relationships. Knowledge surfaces through dialog, all knowledge is socially mediated and access to knowledge is by connecting to people that know or know who to contact. ~ by someone I don't know (just being honest)

While exploring different tools in Adobe Omniture Suite, I am finding a new piece of information everyday which I'd like to share with you all. Hope you all find these informative and don't hestitate to pass your invaluable feedback. Enjoy!!!!

Wednesday 22 September 2010

Top Domains vs Domains report | SiteCatalyst

Last night when this question got raised, honestly, no one out of us three (me, Deepak and Aashima) had a clear answer. And when we found what's the difference between these two, not that commonly known and used reports, under SiteCatalyst User Profile sub-menu, I thought its worth sharing on this blog.

So let's first understand what are domains. Domains are simply ISPs (Internet Service Providers). These are taken from the user-agent string when SiteCatalyst code is executed on your site. None in this report signifies that user-browser sent just an IP address. See an example below:


So, in simple terms, Domains report tells you what ISP providers your site visitors are subscbied to.

Domains report is also different from Referring Domains report which lists which sites visitors use just before landing on your site e.g. google.com.

Top Domains? Present ma'm !!! :-) What do you do?

Top Domains report tells about which country your visitors are visting your site from. Deah... Omniture is duplicating their reports... isn't it same as Countries report under Geosegmentation, does that not tell me the same?

Well, that doesn't. While Countries report is based on visitor's IP address, Top Domains report uses ISP address to identify where visitor was surfing your site from. And results are different!

Countries (and other GeoSegmentation reports) report gets the IP address of the vistor, looks into the database of  DigitalEnvoy (partner of Adobe) and then attributes metrics to matched entry.
Top Domains reports goes through entreis in Domains report, looks at the ISP URL, gets the country out of it e.g. .uk for United Kingdom, .in for India and puts the metrics against listed countries. See example below:

Generic domains like .com (Commercial), .net (Network) and .org (Organization) are attributed to United States.

If you check both images closely, first metric against None in Domains report is same as IP Address Only value in Top Domains (trust me, I don't make up these numbers!)

Hope it was useful, and yes before I switch the lights,  thanks to my friends :)

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